Monday, September 20, 2021
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Don’t outsource loan processing tasks: RBI to bankers

Concerned over the rising number of loan default cases, the Reserve Bank on Monday warned lenders against outsourcing their credit processing activities to third-party entities.

“We encourage the banks that whatever is the non-core activity it should be outsourced. Let me tell you credit processing is not a non-core activity. I would say it is most core activity of a banker,” RBI Deputy Governor S S Mundra said here at an Assocham event.

“If credit processing is also outsourced then I think it will lead to a kind of situation what we are witnessing now,” he said, hinting at the mounting bad loans in the banking system.

As per the data made available by the RBI, the gross NPAs (non-performing assets) of the PSU banks stood at Rs 2,60,531 crore, as on December 2014.

The total number of defaulting borrowers, having Rs 10 crore and above at the end of September 2014, stood at 2,897 with outstanding amount of Rs 1.60 lakh crore.

Talking about imprudent and non-cooperative borrowers, willful defaulters, Mundra said, “It is important that the errant borrowers are quickly brought to book and recovery proceedings be completed as early as possible.”

A non-performing account of whatever origin and pedigree is a drag on the banking system and increases the cost of intermediation, which pinches an honest borrower the most, he said.

It is important for the system to weed out the unethical elements at the earliest opportunity to ensure the credibility and the efficiency of the credit system in the country, he said.

“Several attempts are already underway, one of which is the establishment of a central fraud registry, which will enable quick sharing of information on entities found to be defrauding banks,” Mundra added.

The RBI and IBA (Indian Banking Association) together have also taken upon themselves the circulation of “caution advices” relating to all types of frauds, including those pertaining to loans and advances, he said.

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