A technology support company run by an Indian-American entrepreneur has been sued by the US state of Washington for alleged illegal business practices to pressure consumers into buying unnecessary software, a charge denied as false and baseless by the firm.
iYogi and its President Vishal Dhar have been named in the lawsuit filed in King County Superior Court in Washington state. Attorney General Bob Ferguson said the lawsuit against one of the biggest independent tech support providers in the world seeks to stop a scam that uses deception and scare tactics to pressure consumers into buying unnecessary tech support services.
The lawsuit alleges iYogi’s tactics are unfair and deceptive business practices that violate Washington’s Consumer Protection Act. It further alleges that iYogi induced consumers to install unnecessary software as part of its ploy to coerce them into buying tech support services, a violation of Washington’s Computer Spyware Act.