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Raid at call centres for duping US citizens; over 500 employees detained in Mira Road

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In a major raid, over 500 employees of some call centres were detained for allegedly threatening the US citizens and siphoning off their money in Mira Road area, police said on Wednesday.

The raid was carried out by over 200 police personnel, mostly from the Crime Branch, late last night and continued in the wee hours on Wednesday, they said.

The persons operated from call centres in Mira Road locality, which comes under the jurisdiction of Thane Rural Police, and posed as officials of US Tax Department, which is equivalent to the Income Tax Department in India, police said.

They would call up the US citizens and demand their financial and bank details, failing which they would allegedly threaten them with dire consequences, including legal action.

To escape an investigation, many unsuspecting Americans agreed to pay anywhere between 500 and 60,000 dollars.
These call centres scammed nearly 6,500 Americans and collected over 36 million dollars.

On Tuesday night, as the workers started dialing America, some 200 policemen swooped in to cut the lines. Nearly 800 workers were questioned through the night and 70 of them were finally arrested – among them the eight kingpins who came up with the “business model”. The rest were let off with a warning.

“They would call people and say that if they didn’t pay then the cops would come and raid their house in half an hour,” said Thane police chief Param Bir Singh.

After obtaining the requisite details from the American citizens, these call centre employees would siphon off money from their accounts, police said, adding daily turnover of such dealings was estimated to be over Rs 1 crore.

Based on complaints received of these activities, police kept a tab on the call centre employees and subsequently raided their premises late last night.

The process of registering offence in the matter was on, police said.

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