Retirement fund body EPFO settled 104.38 lakh claims including for PF withdrawals in the current fiscal till February out of which 96 per cent were resolved within mandated 20 days period.
“For the period, April 2015 to February 2016, EPFO settled 104.38 lakh claims. Out of these 40 per cent were settled within three days and 78 per cent within 10 days. 96 per cent of the claims were settled within the stipulated 20 day period,” Employees’ Provident Fund Organisation (EPFO) said in a press release here.
It said during February, EPFO redressed more than 20,000 grievances leaving only 3,083 requests pending that translates into 82 per cent of grievances pending for less than 7 days.
While reviewing the performance, EPFO’s Central Provident Fund Commissioner V P Joy noted that a simplified pension claim form 10D (UAN) and single page Pension Payment Order (PPO) under the Employees’ Pension Scheme, 1995 was also unveiled by Labour Minister Bandaru Dattatreya at the conclusion of the Board meeting last month.
The single page PPO format is simple and more comprehensible to members/pensioners. This attempt is towards the rationalisation and simplification of forms in line with the initiatives of the government.
At present, the simplified 10D-UAN claim form is meant to be used only by a member who has an activated Universal Account Number.
Other prerequisites are filing of details in Form 11(New), Aadhaar Number and Bank Account details in the UAN portal. The nominations with Aadhaar numbers should also be available in the UAN portal. Through this Form, service to a member can be done directly without any requirement of attestation by the employer. Both the simplified PPO format and claim form will be implemented from April 1, 2016.