In its first ever sitting in Mumbai in the last 28 years, the National Consumer Disputes Redressal Commission (NCDRC) disposed 25 per cent cases filed from Maharashtra and Mumbai during the recent circuit bench sittings held in Mumbai from November 6 to 10, 2017.
A total of 177 cases were before the NCDRC out of which 45 cases were solved during their first bench in Mumbai. NCDRC has provided inexpensive, speedy and summary redressal of consumer disputes of the region.
Dr M S Kamath, Honourable Secretary, CGSI, stated, “The sitting at Mumbai was a ‘Historic Moment’ for the consumer movement. We are a consumer-driven organisation and our constant aim is to help in redressal of disputes. Our Mumbai and Maharashtra consumer litigants have saved tremendously in terms of time, money and effort due to the holding of this Circuit bench in Mumbai. With this success, we could request the NCDRC to hold more such circuit benches in Mumbai. It will also give a great fillip to the consumer movement.”
The NCDRC is a quasi-judicial commission for redressal of consumer disputes in India. It was set up in 1988 under the Consumer Protection Act, 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India. The commission is presently headed by Justice D K Jain, former judge of the Supreme Court of India. Consumers could register with the Consumer Guidance Society of India (CGSI) on their toll-free helpline no.