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TRAI recommends Jio, telcos to settle call drop issue bilaterally


The Telecom Regulatory Authority of India(TRAI) has asked service providers and new entrant Reliance Jio to settle their dispute related to call drops amongst themselves.

At a meeting where representatives of both sides Met the regulator, the latter told attendees that the matter of points of interconnection (PoI) should first be settled bilaterally, failing which an adjudicator be appointed.

For now, both parties have agreed to try and resolve their issues bilaterally. Telecom companies sign agreements with each other under which each company is mandatorily obliged to provide points of interconnection, which facilitate carriage of a call from one operator to another.

In an interview with CNBC-TV18, Rajan Mathews, Director-General of industry body Cellular Operators Association of India(COAI) said that telecom firms have complained about the volume of calls that are being made to Jio’s users to other networks.

“We have highlighted a number of principal issues. The asymmetry of call traffic originating from Jio’s network, the number of PoIs needed, the nature of freebies that is giving and whether its preview launch should be considered launch of commercial services,” he added.

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