Friday, June 18, 2021
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Perseverance pays for Mukesh Ambani and his retail foray

Billionaire Mukesh Ambani’s Reliance Retail is poised to perform a rare feat in India’s notoriously complex retail market by finally turning a profit.

The time and cost involved, however, could put off global and local rivals from even trying to copy it.

It took Reliance Retail, part of Ambani’s conglomerate Reliance Industries, seven years of losses, bruising trial-and-error and over $1 billion (Rs. 6,100 crore at 1 dollar=61 rupees) in investments to find a formula that works for India, the world’s fifth largest retail market and one of its fastest growing.

This seemingly inexhaustible combination of financing and patience has given Reliance an edge over smaller local rivals that lack its deep pockets, and global chains like Carrefour SA and Wal-Mart Stores which would have to invest vast amounts of capital, time and energy to set up retail shops in India but reap miniscule initial returns.

“No global chain will pour money immediately to build up a business here even if they can,” said Saloni Nangia, president of retail consultancy Technopak India. “They will be cautious about their investments, keeping in mind the political landscape in India and shareholder sentiment back home.”

With 1.2 billion (120 crore) people and a rapidly growing middle class, India’s potential has long beguiled retailers but regulatory uncertainty, poor infrastructure and opposition from politically powerful small traders has kept most global chains at bay.

The central government gave foreign supermarket chains the green light in September 2012, but then left it up to individual states to enact the legislation. Many didn’t, fearing a backlash from local traders.

So far, only Britain’s Tesco has announced it would make a relatively modest $110 million or Rs. 670 crore (foray into two states. Executives at Wal-Mart and Carrefour, which operate wholesale outlets in India, have said they are awaiting regulatory clarity and the outcome of national elections next month before setting up retail shops.

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