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HomeBusinessTelcos commit over Rs 74,000 crore to curb call drops: Telecom Secretary

Telcos commit over Rs 74,000 crore to curb call drops: Telecom Secretary

Leading telecom operators, including Bharti Airtel and Reliance Jio, have committed to investing over Rs 74,000 crore to upgrade and expand their infrastructure to curb call drops, Telecom Secretary Aruna Sundararajan said.

“Telecom operators raised issue of non-availability of sites for installing mobile towers along with some other problems. “Bharti Airtel said that they have invested Rs 16,000 crore on infrastructure and will be spending another Rs 24,000 crore. Reliance Jio has said that they will invest Rs 50,000 crore in installing 1 lakh towers in the coming fiscal,” Sundararajan told reporters after meeting senior officials of telecom companies.

Idea Cellular and Vodafone also committed to increasing mobile towers in their network.

As per data shared by telecom operators with the Department of Telecom (DoT), call drops in southern states like Tamil Nadu, Andhra Pradesh and Telangana stand at around 30-33 per cent, while the worst affected circles include Delhi, Mumbai, Uttar Pradesh and Bihar, she said.

“We have asked them (telecom operators) to take measures where call drops are the worst and put those on fast track,” Sundararajan said.

She said telecom operators presented their analysis of call drops which showed that it has stabilised but other problems like fading of voice call have increased due to various issues, including some mobile phones not complying with required certification norms.

“Telecom operators said that call drop problem in mobile phones without Global Conformity Framework certificate is more compared to the certified devices. “They raised the issue of illegal repeaters installed in networks (which) are creating interference and affecting call quality. We will look into enforcing rules more stringently,” Sundararajan said.

The vigilance arm of the DoT will look into issues of non-compliance raised by mobile service providers.

“Besides, telecom operators said that there is new unique phenomenon they have found in India where around 400 callers use a mobile tower during same time whereas in countries like China and others this average is in the range of 200-300. They are now discussing with equipment makers to handle this kind of issue,” Sundararajan said.

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