The Consumer Guidance Society’s Summer “Consumer Grievance Redressal Camp” was held at Tendulkar Hall, Moghul Lane, Mahim, Mumbai was a huge success. Above 80 complaints were heard and addressed by professionals from banking, telecommunications, insurance, consumer durable manufacturers and service providers in predefined time slots.
Former RTI Central Information Commissioner Shailesh Gandhi visited the camp and guided persons having grievances under the RTI Act. Mr. Gandhi explained ways and means to make the government function by using RTI. “If you have a law, follow it. I can’t see any reason why people are not doing so,” said Mr. Gandhi.
“It is our job to give proper guidance to the consumers and protect their rights by organizing such camps,” said Dr. M.S. Kamath, Hon. Secretary, CGSI.